How do I reset my email password?
Case One: If you set up the security questions. You can retrieve your password using the Forgot Password below the Login fields.
Case Two: If you are starting out or don't remember the answers to the security questions you set. You can email support@cbts.edu
Case Three: If you are on campus, you can log into a domain joined computer using your username and password, then press CTRL+ALT+DELETE on the keyboard, and choose the ChangePassword option. This will allow you to change your local password, which will then sync into Office 365 (your CBTS email account).
STEPS:
1. log into one of the domain joined computer (use your current CBTS Office 365 username and password)
2. Press 'CTRL' + "ALT' + 'Delete' key on the keyboard at the same time
3. Select the CHANGE PASSWORD option.
4. Follow the prompt and you're done!
Stuck? Have more questions? contact support@cbts.edu or submit a ticket.